|
Previous records management company provided inconsistent customer service and inadequate records storage services. |
|
Needed a reliable provider for the immediate retrieval and delivery of files for time-sensitive matters. |
|
Focused on finding a new partner to improve upon their inefficient and unreliable records management program. |
|
|
Selected Archive Systems’ dependable service for secure, full service, off-site, hard copy records storage. |
|
Tracks file level inventory contained in each of the firm’s individual containers. |
|
Provides multiple scheduled pick ups and deliveries every day as well as vault storage and tape rotation services. |
|
|
Now has a service offering that is structured, secure, always available, and cost-effective. |
|
Same-day access to critical client documentation enables the firm to operate more efficiently and provides a greater level of customer service. |
|
Incorporated Business Continuity and Disaster Recovery into their records management program. |
|