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"As we evaluated the various options for document management, we quickly realized that driving a business with digital images requires proven, reliable management and controls, nonstop availability, and policy-based best practices. All of the administrative and technical processes associated with managing an in-house solution can quickly escalate into a complex and expensive system that is costly and time consuming to fully build out, maintain and change. ASPEN 360™ has provided us with a partnership approach that that has enabled us to reduce back office costs, improve document processing and improve service."
Chief Information Officer, Independence Community Bank
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Evaluated options for document imaging, found traditional, in-house systems to be cost prohibitive to purchase and maintain. |
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Looked to deploy document management solution that would integrate with the bank's existing IBM workflow system. |
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Require a rapid systems deployment to multiple departments within the bank. |
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Selected ASPEN 360 to deliver comprehensive Web-based document imaging and fully redundant Data Center storage for a bank-wide document management solution. |
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Deployed multiple local Scanning Gateway workstations to scan trailing, ad-hoc documents directly into the ASPEN 360 repository. |
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Consolidated multiple 3rd party hard copy storage accounts into a single-vendor provided solution managed by Archive Systems. |
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Reduced back office costs, improved document processing and enhanced customer service. |
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Added flexibility of the overall hosted imaging solution with Scanning Gateway workstations. |
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Comprehensive Document Management system works in conjunction with bank's IBM workflow system. |
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