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Snapshot
"As we evaluated the various options for document management, we quickly realized that driving a business with digital images requires proven, reliable management and controls, nonstop availability, and policy-based best practices. All of the administrative and technical processes associated with managing an in-house solution can quickly escalate into a complex and expensive system that is costly and time consuming to fully build out, maintain and change. ASPEN 360™ has provided us with a partnership approach that that has enabled us to reduce back office costs, improve document processing and improve service."

Chief Information Officer, Independence Community Bank

  Challenges   Solution   Benefits
  Evaluated options for document imaging, found traditional, in-house systems to be cost prohibitive to purchase and maintain.
  Looked to deploy document management solution that would integrate with the bank's existing IBM workflow system.
  Require a rapid systems deployment to multiple departments within the bank.
  Selected ASPEN 360 to deliver comprehensive Web-based document imaging and fully redundant Data Center storage for a bank-wide document management solution.
  Deployed multiple local Scanning Gateway workstations to scan trailing, ad-hoc documents directly into the ASPEN 360 repository.
  Consolidated multiple 3rd party hard copy storage accounts into a single-vendor provided solution managed by Archive Systems.
  Reduced back office costs, improved document processing and enhanced customer service.
  Added flexibility of the overall hosted imaging solution with Scanning Gateway workstations.
  Comprehensive Document Management system works in conjunction with bank's IBM workflow system.


 
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Site Last Updated: 10-2-2008