Archive Systems | Franklin Credit Management Snapshot

"We had been managing an internally deployed scanning and document imaging solution, but extending the existing system to support rapidly growing document volumes meant adding staff, new hardware, additional software licenses and support resources. The costs associated with this type of infrastructure build-out are significant and outweighed the benefits we could expect to derive."

Vice President – Information Technology, Franklin Credit Management Company

Challenges

Solution

Benefits

	Interested in replacing existing DocStar document imaging system with one to support rapid growth without burdening internal IT resources.
	New solution had to efficiently manage highly volatile monthly loan document volumes, while providing better service at lower costs to Franklin Credit clients.
	Needed solution to address issues with a rapidly growing on-site file room.

	Selected ASPEN 360's “Source-to-Shred” services including high-volume document scanning, fully redundant image hosting and off-site hard copy storage services.
	Supports ability to scan paper-based loan files and imports loans from 3rd party imaging systems.
	Consolidated Franklin Credit's on-site file room and off-site records collection with ASPEN 360™ .

	Outsourced solution enables Franklin Credit to focus on core business initiatives.
	All parties can now collaborate with electronic loan folders and documents in real-time over the Web.
	Processes such as loan preparation, review, and auditing can be done securely, from anywhere, anytime.