|
Arduous tasks related to receiving, logging, filing and transfer-filing within Cenlar's servicing systems were paper intensive and drained corporate resources. |
|
Wanted to provide increased accessibility to critical documentation required during the loan servicing process. |
|
Required a technology solution that would maintain Graham-Leach-Bliley compliancy and increase business opportunity. |
|
|
Selected ASPEN 360™ for Web-based image hosting, and production document scanning. |
|
Replaced manual system of hard copy filing and a multi-step receiving method for New Loan Servicing with a single step process. |
|
Access to critical loan servicing documentation is available immediately, at the desktop, without the need to install, manage and maintain any software. |
|
|
Decreased the amount of time spent reviewing each loan – resulting in an increase in the overall volume of loans reviewed. |
|
Cenlar can provide their customers with high quality loan servicing products without the headaches associated with a manual, paper-based system. |
|
Increased security and disaster recovery to satisfy current government regulations. |
|