OmniRIM Product Support Portal

Welcome to the new Archive Systems website. We hope you like the new look! We are currently in the process of updating the Archive Systems Support Portal. We expect to have it back up very soon, so check back periodically.

If you need our assistance, please log a support case with OmniRIM Product Support.

  • Send an email to us at
  • For High or Critical priority issues, call us at 1-866-OmniRIM (666-4746). Our hours of operation are Monday thru Friday from 6:30am to 5pm Pacific Time.

We will also be introducing a brand new Client Community Portal that will bring a number of new improvements and features to your support experience, and you can expect to see this launched in the near future.

Thanks for visiting our new site!!

ARCHIVE SYSTEMS    800-899-3975